TERMS and CONDITIONS


VAT

All prices shown are Tax excluded. 

 

TAX FREE for billing and delivery outside Spain - for professionals with "VAT NUMBER".

By default (without registration), in the acrt, prices include the SPANISH VAT (21% included). See VAT number format in a footnote*

The price of transport that appears by default on the cart is the one to deliver to mainland Spain. For other destinations, indicates the delivery address when registering and the transport rate will be updated.

 

Domestic users: If you are not a company or you do not have a VAT number, please note VAT1111 when registration.

Where can I send my orders?

We can deliver your orders in the following countries *:
European Union, Switzerland. See note for Islands1*

The price of transport that appears by default on the cart is the one to deliver to mainland Spain. For other destinations, indicates the delivery address when registering and the transport rate will be updated.

* If your country is not listed, contact us to confirm you availability. The price for deliveries to some islands should be consulted and a minimum purchase can be requested (Azores, Madeira, Canary Islands, Corsica, Sicily, Sardinia, Isle of Man, Channel Islands)


How can I contact DESKandSIT.com?

By e-mail deskandsit@deskandsit.com, through live chat or by phone +34 902 090 785 (Mon-Fry 9:30-13:30 and 16:00-17:30 Madrid time).


 

What is the warranty products?

DOMESTIC PRODUCTS: 100% satisfaction or your money back

We want you to stay 100% satisfied with your purchase, so, we give you the right to cancel the contract in accordance with the following terms. You can do this by giving us notice before you receive the goods, or by giving notice no later than 7 working days after the day you received the goods. We reserve the right to refuse a cancellation in our sole discretion if we believe in our reasonable opinion that this right is being abused (such as you are not genuinely using it just to evaluate the goods). All products must be packed in the original packaging, including any accessories, manuals, and documentation that shipped with the product. We give you 7 additional working days for you to make the return. To return a product has no additional costs, you only need to cover shipping costs. Contact us at deskandsit@deskandsit.com and we will manage it.

All our products have a minimum warranty of 24 months. www.deskandsit.com will repair or replace, without charge, any merchandise proved defective in material for a period of two years after the date of shipment.

The consumer must inform DESKandSIT.com of the lack of conformity within two months after he has knowledge of it.




CONTRACT PRODUCTS: from 1 to 10 years manufacturer warranty (12 months warranty if nothing is indicated).

Costumer service and inspection on delivery

When you receive the goods you should immediately inspect them for damage and faults, and you should inform us by end of the following working day if you do not consider that you have received the goods you ordered, and within 7 working days of receipt of the goods if you consider that the goods are faulty or damaged, otherwise the goods will be considered to have been correctly delivered, free from damage or faults and in good working order. This will be without prejudice to any damage or fault you could not have discovered on reasonable inspection of the goods. If necessary, please contact us by e-mail (deskandsit@deskandsit.com) to indicate problem details with pictures. We will try to solve your problem as quickly as possible. Do not forget that for any claim you must keep the original packaging.



The assembling

All www.deskandsit.com’s products are easy to assemble. In addition, in many products you will find a list of our assembly instructions which you can download and print right from your own computer (To view these instructions you will need Adobe Acrobat Reader) or even you can see Youtube videos. 

Office and contract Design & Space Planning. We can help you!

www.deskandsit.com belongs to a large distribution group, if necessary it will advise you in the market about the product you need to complete your installation.


How I can make my purchase?

The page is designed to make your www.deskandsit.com purchase easy. For each product you will see a shopping cart. Simply choose your product, color, quantity you want and make your purchase by pressing on the cart. You can view your shopping list at any time. Remember to register you (with the CORRECT delivery address) to have the right delivery price.

 



SECURE PAYMENT - Online Shopping Security

www.deskandsit.com has the highest security certifications for Online Shopping, ensuring that you can browse, shop and share information with confidence. You can also make purchases through multiple payment methods: PayPal, Visa, Mastercard, or bank transfer. It is your choice!

 



DELIVERIES

Estimated delivery times

In www.deskansit.com you will find products for immediate delivery that you will receive within 4 business days, delivery in 9 days and the rest delivered in 15 working days. The periods that are marked are valid for deliveries in Mainland Spain, the Balearics and Portugal*. If you buy products with different delivery times, www.deskandsit.com will inform you how it will proceed in the delivery.

To make you easier to distinguish the delivery time, products are marked with the following icons:

4 working days delivery 9 working days delivery


* Delivery to Europe (except Spain and Portugal) will increase by 2 to 4 days the delivery time.

 

FREE SHIPPING FOR ORDERS OVER 300* * For Spain-península.

 

Can I track my order?

- Buy on
- Confirmation of payment of your purchase
- Delivery of your purchase to carrier
Also, if you prefer, you can access your account at any time for information.


 

 

Format of VAT Identification (necessary for TAX free in deliverys outside SPAIN)

Country

Countrycode

Position

Austria

AT

+ capital character U + 8 digits

Belgium

BE

+ 9 digits

Cyprus

CY

+ 9 digits/ capital characters

Czech Republic

CZ

+ 8, 9 or 10 digits/capital characters

Denmark

DK

+ 8 digits

Estonia

EE

+ 9 digits/capital characters

Finland

FI

+ 8 digits

France

FR

+ 11 digits

Germany

DE

+ 9 digits

Great Britain

GB
GB
GB

+ 9 digits or
+ 9 + 3 digits or
+ 2 capital characters + 3 digits

Greece

EL
GR

+ 9 digits
+ 9 digits

Hungary

HU

+ 8 digits/capital characters

Ireland

IE

+ 8 capital characters

Italy

IT

+ 11 digits

Latvia

LV

+ 11 digits/capital characters

Lithuania

LT

+ 9 or 12 digits/capital characters

Luxembourg

LU

+ 8 digits

Malta

MT

+ 8 digits/capital characters

Netherlands

NL

+ 9 digits + capital character + 2 digits

Poland

PL

+ 10 digits/capital characters

Portugal

PT

+ 9 digits

Slovak Republic

SK

+ 9 or 10 digits/capital characters

Slovenia

SI

+ 8 digits/capital characters

Spain

ES

+ 9 digits and capital characters

Sweden

SE

+ 12 digits




last version 01/05/2019